ARE YOU READY TO TAKE YOUR CAREER TO NEW HEIGHTS? ARE YOU SEEKING A NEW CHALLENGE IN A DYNAMIC SECTOR?

This is a very exciting and highly innovative time here at Outside.

OUR TRUE NORTH:

Outside Interactive, Inc., the premier hub for active lifestyle enthusiasts, offers best-in-class content and experiences to more than 70 million of the world’s most passionate outdoor, wellness, and endurance enthusiasts every month. We inspire a broad and diverse audience to do the activities they love with greater enjoyment, inspiration, and knowledge and are dedicated to making real change in the outdoor and fitness industries.

Triathlete is the #1 resource for performance-driven triathletes who want to train smarter, race faster, and achieve their highest potential. Published six times a year in print and every day online, we deliver practical advice on everything from gear and nutrition to training and racing. With behind-the-scenes profiles of top professionals and compelling photography, we aim to provide you with an in-depth look at the people, the industry, and the trends—to take you inside the sport of triathlon. We deliver premium content and guidance to our Triathlete and Outside+ members through training plans, high-quality articles, interactive communities, in-person Q&As, and events.

Membership Community Manager

The membership community manager is primarily responsible for growing the Triathlete community—which, first and foremost, means our members & secondarily means future members! They will serve as the face and primary point of contact for members, overseeing all engagement programs from virtual communities to in-real-life events, creating member-led content on the site, in print, and on social media. This manager will also manage the admin work involved in the member print process, in membership partnerships, and in day-to-day member interactions.

The ideal candidate should have a deep understanding of triathlon and triathlon communities. They should also love social media and come with exciting ideas for both virtual and in-person engagement programs that provide one-of-a-kind benefits to our members. The community manager must be willing to get their hands dirty and do the daily work of building the best membership product in multisport. This is not primarily an editorial role, though the manager will be responsible for creating content to funnel to membership programs and so should possess great communication skills and an understanding of proper editorial standards. They should also thrive in a small team and bring new ideas to the table.

Within 1 month, you will:

  • Take over responsibility for managing and growing the Team Triathlete community
  • Work with Triathlete’s digital editor to create high-touch social media assets that increase engagement with our Triathlete community
  • Work with Triathlete’s small editorial team to find members to highlight in the magazine & on social media; create those highlights
  • As the junior staffer on a small editorial team, you’ll also spend the first month getting up to speed on triathlon communities, news & races, learning the editorial processes & ins-and-outs of membership benefits and strategy — so you’re best equipped to build from there & bring your one-of-a-kind ideas to the table

Within 6 months, you will:

  • Be responsible for spearheading and implementing engagement programs for members (giveaways, expert Q&As, virtual challenges & IRL events)
  • Create funnel content that runs on the site for those programs
  • Find UGC content from members & readers; create those social highlights & site content
  • Participate in the daily editorial planning as it pertains to members, and take over daily administrative tasks
  • Manage membership print process — creating calendar & freelancer assignments, managing invoices, managing dummy, coordinating with Creative & Production

Within 12 months, you will:

  • Bring ideas for new ways to create a membership community & provide a one-of-a-kind multisport membership
  • Serve as point person for the member experience, coordinating with marketing, customer service, and third-party partners when necessary
  • Coordinate with USAT for their print pages, membership content, and membership activation
  • Represent & sell membership & the Triathlete community at industry events and races

What YOU bring to Outside:

  • Love and knowledge of triathlon and triathlon communities a must
  • Working experience on all major social media platforms, engagement tools & techniques, and an ability to use analytics to guide community building
  • Willingness to roll up your sleeves and chip in on problem-solving
  • Customer service and community engagement experience preferred
  • Triathlon ideas!
  • No degree required; 2+ years of experience preferred
  • Remote OK

Entirely remote jobs that could be performed in Colorado: Employees can expect to be paid a salary of between $54,000 to $68,000. Additional compensation may include a bonus or commission . Additional benefits include health care, vision, dental, retirement, Flexible Time Away, sick leave, and more. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors